Contact: support@site24x7.com
Instant Notifications
Get EMail/SMS/RSS alerts when your site/server goes down

Site24x7 instantly alerts you whenever your website or web application goes down or encounters any trouble. We offer 3 types of notifications - email, SMS and RSS.

Email Alerts

We send a 'Down' alert whenever your site goes down and an 'Up' alert when it comes back up. Setting up email notifications is quick and easy. All you need to do is add email addresses to the email contact list and associate them to your website monitor.

To add email contacts, navigate to 'Alerts' tab in your account and click 'Add Email Contact'. By default, your login email address will be present as an email contact. You can add any number of additional email contacts.

Add email contacts

To associate email contacts to the monitor, navigate to the 'Advanced Configuration->Send Alerts to' section of the monitor details and select the relevant email.

Associate email contact to your monitor

A typical email notification includes the name of the website, monitoring interval, downtime details, reason for downtime, response time chart, uptime/downtime chart and the appropriate error message.

SMS Alerts

Site24x7 uses the sms services offered by Clickatell. We support text messaging to all networks supported by Clickatell worldwide. Every Site24x7 account comes with 10 free SMS credits.

Setting up SMS notification is simple and can be done easily. All you need to do is add your mobile numbers to the sms contact list and associate them to your website monitor.

To add SMS contacts, navigate to 'Alerts' tab in your Site24x7 account and click 'Add SMS Contact'. To associate SMS contacts to your website/monitor, navigate to the 'Advanced Configuration->Send Alerts to' section of the 'Monitor Details Screen' and select the appropriate mobile number.

The mobile number should be added in the following format:

Site24x7 - mobile number format

Buying Additional SMS Credits

As said before, every Site24x7 account comes with 10 free SMS credits. You can also buy additional SMS with your credit card and top up your sms credits by choosing the 'Buy SMS Pack' option under 'Alerts' tab.

RSS Alerts

Click 'RSS' link under 'Alerts' tab to set up notification through RSS feeds. You can use any standard feed reader such as Google Reader, Mozilla Thunderbird, Firefox etc. to view these feeds.

For more info about Site24x7 alerts mechanism, refer our FAQ section.
Recent Blog Post
Topic: Common reasons why your payment is declined
If you’ve subscribed for Site24×7’s website monitoring service using your credit card, you might occasionally find your payments being declined by Site24×7. Generally, payments are declined if our More Blog Posts